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Why can’t I log into my TUI booking?
Online bookings
If you can’t log in, take a look at our „What is Manage my Booking?” question to check that your holiday offers this service. However, if any changes have been made to your booking outside Manage My Booking, it can mean that you’re no longer able to log-in.
How can I cancel my TUI holiday?
- Holidays booked in a TUI travel shop: Please contact the shop you booked with. …
- Holidays booked with TUI Contact Centre: Please call 0203 451 2688.
- Cruise holidays: Please call 0203 451 2682.
- Twin centre holidays: Please call 0203 451 2688.
How do I create a TUI account?
All bookings made will also auto-create an account – this is activated through an activation link that will come through to your email account used to make the booking. You can also create an account if you do not have a booking, or have bookings already made.
How do I find my TUI booking reference?
After you’ve made your booking, you’ll see a confirmation screen that shows your booking details and reference numbers. We’d suggest you take a note of these for your reference. We’ll also send a confirmation email to the email address you provided, within 24 hours of the time you book.
Can I postpone my TUI holiday?
Can I make amendments to my holiday? Yes, you can amend your booking. However you’ll usually need to pay an amendment fee for each person named on the booking and for every booking detail which you change.
Is TUI having technical problems?
Please be aware that we’re currently experiencing some technical difficulties with our phone lines due to a system upgrade. We’re working hard with our partners to try and fix the issues as quickly as we can and would like to thank you in advance for your patience.
Do I get my money back if TUI cancel my holiday?
Will I be refunded if my flight is cancelled? Yes, Tui passengers whose flights have have been cancelled will receive a full refund within 14 days. The company is to refund all customers who are affected by cancellations and provide “an extra gesture of goodwill”.2 days ago
Will I lose my money if I cancel my holiday?
You can cancel your holiday plans for personal reasons, but you’ll probably have to pay a termination fee. The cost of the fee is usually a percentage of what you paid, and can increase the closer your trip gets. For example, if you cancel 60 days before it starts, you could lose 50% of its cost.
Can I cancel my holiday if I have only paid the deposit?
The travel company’s booking conditions will set out the cancellation terms. Normally you’ll be required to pay the full deposit and then forfeit this amount.
TUI Group is a German leisure, travel and tourism company. TUI is an acronym for Touristik Union International „Tourism Union International”.
WE’RE JUST A TAP AWAY
The TUI app is like having a holiday expert in your pocket. It’s a one-stop shop for everything to do with your holiday, from live travel updates and 24/7 chat support to tailored trip planning and heaps of destination info.
What is flight confirmation number?
It can be called “booking code,” “airline record locator,” or “reservation number.” Typically, it’s alphanumeric, meaning it contains both numbers and letters, allowing the code to be short, around six characters long. This identification enables airlines to look up your travel itinerary quickly.
Why is TUI online check-in not working?
TUI flights
If you can’t click on the check-in button, it means that online check-in isn’t open for your flight yet. Online check-in opens 72 hours before your outbound flight departing the UK and 72 hours before your return flight. Please contact us if you’re having difficulty in checking in online.
BLUE® DESIGN
Modern, high-quality surroundings set the scene at TUI BLUE hotels. The collection includes options that are designed for families, tailored for adults or all about experiencing local culture.
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