Additionally, the broker is a sponsor of the Sydney Roosters in Australia, a team that has won 15 Rugby League titles. Here are some frequently asked questions that traders and to-be traders often ask about City Index. In 2014, Michael Spencer, the founder and controlling shareholder of City Index, sold the company for $118 million. The combination created a new global firm with operations in more than 150 countries and annual trading volumes in excess of $3 trillion. In 2014, Michael Spencer, the founder and controlling shareholder of City Index, sold the company to GAIN Capital Holdings for $118 million. The combination created a global firm with operations in more than 150 countries and annual trading volumes in excess of $3 trillion.
See all City Index’s Major Bonds Spreads
City Index offers a mobile application for both iOS and Android users. Traders can use the app to execute and manage trades on the go while making use of City Index’s main platform features. More experienced traders may want to check out the City Index MT4 or AT Pro platforms. Traders should consult the City Index products section of the website for specific leverage allowances for each financial instrument. Each financial instrument also has specific City Index margin requirements that traders must maintain. City Index offers forex CFD markets on over 65 global FX pairs including majors, minors, and some exotics.
Great platform and easy to use
Although the chat assistant, Krtin, did all he could to assist, my query was left unanswered. Instead, I was asked to forward some images to the Finance department to perform some manual entries to try and resolve my issue. The other 1 star deduction is for the manner in which the chat went about. I wasn’t sure if Krtin was still https://forexbroker-listing.com/ at the other end of the line on a few occasions when I just needed a yes or no reply. I had to enter „Hello” (are you there?) to get some inkling that my chat was listened to. Would be great to keep in mind that folks on this side won’t know what is going on over at the other side, even though our queries are tended to.
Extended Hours Trading
Our forex comparisons and broker reviews are reader supported and we may receive payment when you click on a link to a partner site. Spread betting and CFD trading are available on options with City Index. Options give traders just that—an option—to buy or sell an underlying asset at an agreed-upon price on a certain date.
One-Click Trading
The main reason why both products are on offer is that spread betting is only available to UK residents, whereas City Index can offer CFD trading to its global client base. Experienced traders will also appreciate that they offer MetaTrader 4, one of the world’s most popular trading platforms. It is available for Windows, iOS, and Android and features Expert Advisors, trading signals, and customized indicators. We understand and truly apologise for the deposit issues you have been experiencing with your account. Our Customer Service representatives work vigorously to ensure all our clients’ trading account questions are answered thoroughly and in a timely manner.
overall service is fine….but when i…
Traders can choose from USD, GBP, EUR, and other cross-currency pairs. City Index offers trading on CFDs for indices, shares, forex, cryptocurrencies (not in US/Canada), and other markets. Additionally, City Index does not offer CFDs based on cryptocurrencies to UK retail traders, or clients in the US/Canada. SMART Signals is a new iteration of GetGo, which I tested and reviewed a few years ago. At the time, it was a stand-alone app, and actually quite fun, and did well highlighting some trading opportunities (full GetGo review here).
The Customer Service Officer who…
It’s clear that City Index has thought about the needs of both novice and seasoned traders looking for an enjoyable user experience. Beginners will be grateful for all the educational resources, free demo accounts and good customer support, which is available 24/5 via telephone or email. From what we found, City Index appears to be a great choice for traders of all skill sets. At BrokerNotes.co, our data-driven online broker reviews are based on our extensive testing of brokers, platforms, products, technologies, and third-party trading tools. Our product testing extends to the quality and availability of educational content, market research resources, and the accessibility and capabilities of mobile platforms and trading apps.
There’s something for every trader in the training section, regardless of experience level and current trading skills. Established in 1983, City Index is a trusted international broker based in London, UK. City Index has a parent company called Gain Capital Holdings Inc., which is one of the largest retail and institutional trading providers in the world. The popular brokerage firm also has other offices outside of the UK including in Australia, Singapore and the United Arab Emirates.
The broker’s crypto range includes Bitcoin, Bitcoin Cash, Ethereum, Ripple and Litecoin. Besides the option to go long or short (only BTC and ETH), the broker offers competitive spreads, low overnight financing costs, and unlimited access to its trading platforms for 12 full weeks. The CFD offerings for UK clients include 65 currency pairs, 21 global indices, more than 4,500 global shares, more than 25 global commodities, and cryptocurrencies. There is also access to more than 45 other markets, including interest rates, bonds, metals, and options. City Index is one of the oldest financial services provider agencies established in Sep 1983 by Chis Hales and Jonathan Sparke.
Spread betting is similar to CFD trading in that no underlying assets transfer ownership. However, unlike CFDs, spread bets are classed as gambling in the UK, so profits are not liable to capital gains tax. With City Index, spread betting and CFD markets have the same spread, so neither instrument has a cost advantage over the other. Dear Peter,We are happy to hear that our team provided you with excellent service. Our City Index reviewers also discovered that your funds are always held in segregated accounts in secure tier-1 banks, no matter where you are trading from. This stops the broker from using your money for operational purposes, providing you with extra peace of mind.
City Index is a credible source to rely on in terms of learning and education in trading. Even if you are a beginner, you can go to the website and learn from their shared lessons. You may have to compromise the fundamental data on assets, yet the technical data is fully furnished, and you can learn for free. Taking advantage of modern-day charting tools is your responsibility. Besides this, you can find possible trade opportunities from the crux of trading ideas and quality news provided but the broker. They provide trading ideas based on technical analysis from expert analysts.
Unable to log in to tradingview, metatrader, browser or mobile app. Funny that, I then went into drawdown and the trade was available to close. The mobile version is absolutely horrendoes, worst development on a trading app I have ever used. Trading platform reviews of the City Index mobile app are primarily positive, with most clients reporting no or few problems. For those that like a sleek, trimmed-down interface and lots of easy to use functionality, the City Index Web Trader platform may be the way to go. This free browser-based solution provides access to the full range of markets through a fast and reliable software package that does not require a download.
City Index is based in the UK and provides Spread Betting, Forex, and CFD trading services. City Index has the official right to operate in markets as the Financial Conduct Authority regulates it on its parent company’s name, i.e., “GAIN Capital’. Traders can access a great selection of over 12,000 markets via a single powerful desktop platform when dealing with Forex, Indices, Shares, and Commodities. In addition, City Index provides a wide range of accessibility for traders through the Web Trader, Mobile Trading App, and the ever-popular MetaTrader platforms. City Index is not merely focused on their excellent trading conditions but also on promoting financial education and training so that users have what they need to make informed decisions.
City Index hold client funds in accordance with regulators client money rules. Client’s money is protected by being held in segregated top-tier bank accounts, separate from their own. A 12-week demo account with 10,000 credits is available for both retail and professional traders to explore and make a clear decision on whether City Index is a worthwhile broker. City Index offers a standard trading account, a professional account (invitation only), and two types of demo accounts. I actually prefer the City Index app to the desktop version of the trading platform. Sometimes I can find the desktop version to be a bit clunky, but the app is really slick, and clearly in our mobile-first world, where all the recent development has been focused.
- Fixed spreads might be offered on certain instruments and in certain trading periods.
- Importantly, live accounts are split between Standard, DMA and Professional trading solutions.
- The City Index API appears restricted to institutional and white-label partnerships, lowering the value of the AT Pro backtesting and automated trading capacities.
- They have many years of experience, offering fast and reliable trade execution speeds, tight spreads and award-winning trading platforms.
- Please reach out to our support team by email at with any issues, comments, or suggestions.
69% of retail investor accounts lose money when trading CFDs with this provider. City Index provides traders with fast, flexible, and reliable trading platforms that are available in multiple versions — desktop, web, and mobile. With over city index review 16 chart types, real-time news from Reuters, and 80+ technical indicators, the City Index trading platforms can be customized to suit individual traders’ needs. Personal accounts are designed for experienced and new traders alike.
Australia’s calculation is related to the Reserve Bank Australia official cash rate (RBA OCR) and is 2.5% plus RBA OCR. You’ll pay LIBOR minus 2.5% or RBA OCR minus 2.5% for short positions. If you’re interested in exploring the forex market in the UK further, we’ve got you covered with our comprehensive guide to help bring you up to speed and expand your understanding of this market. In addition, the Markets in Financial Directive (MiFID) allows the company to operate as a regulated entity throughout the European Union. City Index has its global headquarters in London, United Kingdom, and offices in the United Arab Emirates, Singapore and Australia. To read more about educational resources and the knowledge base, see the next section.
City Index is the subsidiary of GAIN Capital and Belongs to the industry of Financial Services. I would say City Index is more suitable for anyone outside the USA who wants to trade or invest in instruments other than forex. On the other hand, Forex.com is one of the few options for forex traders in the USA. As an FCA regulated broker, City Index users have access to the financial services compensation scheme, which protects funds for up to £85,000 in the event of platform liquidation.